Product Registration

To activate your warranty and ensure you receive critical firmware updates, please register your eLocity product.

Beyond Expectations

Stream TV goes the distance to care for our customers with our BEYOND EXPECTATIONS program, offering committed customer service and technical support.

You can contact customer support via our support line: (215) 391-4200


Stream TV warrants that its products, if purchased from Stream TV or from a Stream TV authorized reseller, are free from defects in materials and workmanship under normal use during the warranty period. Click here for Detailed Warranty Information.

Firmware Updates

Periodic firmware updates are available to correct known technical issues. Please check A7 Updates or A7+ Updates to make sure your product has the most current Firmware. .

Customer Service

If you are experiencing technical difficulties or other problems with your Stream TV product, please contact our support team and we will do our best to resolve your issue as quickly as possible.

Community Forum

There is a growing community of eLocity customers who are connecting with each other and finding new and exciting ways to get the most out of their tablets. The XDA-Developers Forum has a page dedicated to the A7 tablet and is recommended as a place to learn and share. Please note that XDA Developers is not affiiliated with eLocity or Stream TV Networks and is not responsible for customer service issues related to our products. For service, please call (215) 391-4200 listed above or submit your request here.