Stream TV Networks, Inc.
Stream TV's websites contain links to third party websites, and certain Stream TV products allow you to access third party data servers. This Privacy Statement does not apply to the practices of any company or individual that Stream TV does not control or to websites that you access from any Stream TV product. It is strongly recommended that you use caution and review the privacy policies of any websites that you visit from Stream TV's website or Stream TV products to learn more about their information practices, which may be significantly different from those of Stream TV.
What Information We Collect
Information is collected whenever you interact with Stream TV, such as when you visit our website, when you purchase Stream TV products and services, or when you call our sales or technical/customer support representatives.
When you interact with Stream TV, we may collect information relevant to the situation ("Personal Information"), such as your name, mailing address, phone number, email address, credit card information and information about the Stream TV products you own, such as product serial number and date of purchase. Information of this nature is collected when you register a Stream TV product, contact us for warranty service or technical support, or participate in Stream TV's periodic promotions. Other interactions with Stream TV might also necessitate our collection of Personal Information from you.
We may also collect non-personal information ("Anonymous Information") such as your IP address on certain Stream TV products, your ZIP code, services or products you request or purchase, the advertisements that you click and the number and frequency of users of Stream TV products. We also collect information regarding customer activities on our websites. Anonymous Information is not associated with Personal Information.
How We Use the Information
We use the Personal Information that you provide for purposes such as responding to your requests for information, products or services, customizing the advertising and content you see, and communicating with you about Stream TV Products and Services. For example, if you sign up for our email newsletter, we will send the newsletter to the email address you provided. If you so choose, we will also use Personal Information to send you information about products and services that may be of interest to you.
We use Anonymous Information to determine how people use the Stream TV Products and Services. Analyzing this data allows us to improve performance and options offered by Stream TV Products and Services.
How We Share Information
We work with third parties in connection with certain aspects of the Stream TV Products and Services, such as delivering content, processing payments and providing warranty or marketing assistance. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Stream TV website. When we supply Personal Information to these third parties, we require them to use it only for the function or purpose for which they are working with Stream TV.
We aggregate the Anonymous Information that we collect and exchange it with advertisers and other partners who are interested in the use and performance of the Stream TV Products and Services. We share this Anonymous Information so that our partners also may provide you with an optimal user experience and better understand how users access the Stream TV Products and Services.
How We Protect Information
Stream TV maintains internal practices that help protect the security and confidentiality of your Personal Information, including limiting employee access to and use of this information. When you provide Stream TV with information such as credit card numbers over the Internet, we encrypt your transmissions using SSL ("Secure Sockets Layer"), and other security technologies. We keep the Personal Information you provide on servers that are protected by firewalls and employ other security measures designed to prevent unauthorized access or dissemination.
Disclosure Regarding Public Postings
Where applicable, if you post user comments or engage in similar activity, be advised that anything you post may be publicly available ("Public Information"). Portions of your user profile may also be available to other users of our websites. Any such submissions to Stream TV will be public and will be considered neither Personal Information nor Anonymous Information. We do not control, and are not responsible for, the actions of other users of the Stream TV website with respect to any Public Information you post. In addition, information that you post may be collected and used by others to send you unsolicited messages and for other purposes.
Changes to this Privacy Statement
Effective Date: The Effective Date of this Privacy Statement is September 21, 2010.